Terms of Use

 

Welcome to Thedaintyard's web site located at www.thedaintyard.com (the "Web site"). By using the Web site you are agreeing to be bound by these Terms of Use. Please read these Terms of Use carefully before you register or use the Web site. If you do not accept these Terms of Use, then you may not use the Web site. These Terms of Use are subject to change by Thedaintyard at any time, effective when posted on the Web site. Your continued use after such notice will constitute acceptance by you of such changes. You may use this Web site only for your personal and non-commercial purposes and subject to these Terms of Use, all applicable laws, rules and regulations. The Web site may only be used by you for commercial purposes if Thedaintyard has specifically authorised you to use the Web site for such purposes.

 

PRICE

All prices displayed on our website are quoted in United States dollars (USD) by default. You may choose to shop in other currencies like New Zealand dollar (NZD), British pound (GBP), Australian dollar (AUD), Hong kong dollar (HKD), Malaysian ringgit (MYR), depending on your choice. For your information, the exchange rates of all foreign currencies are derived from Google Finance. Payments however are transacted based on your bank / Paypal's prevailing exchange rates. So please take note that we will transact in SGD which means the actual amount you pay may differ from the converted prices displayed on site.


All prices displayed on our Website are subject to change and we reserve the right to make changes to all prices without prior notice and without incurring any obligations to you. In the event whereby a merchandise displays an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we shall credit your account in the amount of the incorrect price or cancel your order whichever is necessary.

 

ORDERS

By placing an order with us, you are (i) offering to purchase a product, and (ii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorised user of the payment method provided.

If there is any changes to your order, kindly email us immediately (order@thedaintyard.com). Parcels will be mailed out as per order details. Once the parcel is mailed out, we will not be able to make any changes to it.

All promo codes have to be entered upon purchase to be valid. Discount cannot be applied on an order after it has been successfully made.

 

PRODUCTS

We have done our best to display as accurately as possible the colours of the products shown on the Site. However, because the colours you see will depend on your monitor’s settings, we cannot guarantee that your monitor's display of any colour will be accurate. To be safe, we would encourage you to get our swatches so that you can see the colours/ fabric in real life.

All measurements provided on our website are only basic measurements which were taken as accurately as possible. Despite our efforts, the presence of discrepancies is still common due to the nature of the manufacturing process. Such instances are also not within our control and we cannot be held responsible for those discrepancies unless it is beyond the grace limit.

 

DELIVERY

We are currently offering Free Express Shipping Upgrade for the following countries.

  • USA (50 States)
  • Australia
  • New Zealand
  • Canada
  • Germany
  • UK
  • France
  • Japan
  • Hong Kong
  • South Korea
  • South east Asia
  • East Asia

Regular shipping fee is still required. Express shipping will be mailed out via DHL. For those countries that are not eligible for the Express Shipping Upgrade, your parcel will be mailed via Regular Shipping.

Once your order is shipped, there will be a tracking number for you to track the parcel. You can also log in to your Account’s Order History to retrieve the tracking number.

In the event that the parcel is being returned back to us due to insufficient or wrong address or unclaimed within the stipulated time frame, we can resend it back to you but you will be liable for any further delivery cost.

 

RETURNS

Our return policy is only applicable for TDY's merchandises that is purchased on this website. Custom made dresses and Sale items cannot be returned.

You can return your *item(s) to us in their original condition within 7 days from the date of receiving the parcel and you will have to bear the shipping costs of the return. Do send us an email with the tracking number of the returned parcel once the parcel has been mailed out. Only the cost of the item(s) will be refunded.

Please ensure that the item you wish to return is unworn, unwashed, unaltered without any scent, lint or hair. The original tags and packaging have to be intact too.

Returned item(s) that fail to meet the above conditions will be rejected and you will also be required to bear the delivery charges for the item(s) to be mailed back to you. Strictly no refund will be given if the return is postmarked more than 7 days after you received the item. If there is any problem with the purchase, you must inform us within 7 days, otherwise we will not accept the return.
All return cases will have to be completed within 30 calendar days from day of us receiving the proof of postage from you.

 

CORRECTION OF ERRORS AND INACCURACIES
The information of the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you.

 

TYPOGRAPHICAL ERRORS
In the event a Thedaintyard product is listed at an incorrect price due to typographical error or systems error, Thedaintyard shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Thedaintyard shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Thedaintyard shall issue a credit to your credit card account in the amount of the incorrect price.

 

USE OF SITE
Harassment in any manner or form on the site, including via e-mail or by obscene or abusive language is strictly forbidden. You may not upload to, distribute, or otherwise publish through this site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.
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